I started at number eleven but am now number four in the queue, after eleven minutes and forty seconds. I’ve been number four in the queue for a while. I wonder how much time I’ve spent on hold during my lifetime. Probs wouldn’t really want to know tbh. I should have brought my book with me but it is in the house and I am on the phone in the shed that I only use for making calls where I think I might be on hold for ages.
The main issue when on hold for a long time is when you decide you need to go to the loo but have no idea how much longer you will have to wait before the phone is answered. Currently I am working on my second cup of tea. There was enough left in the pot 🙂 . On previous occasions I’ve turned the volume on the speakerphone up to max and nipped out quickly.
Twenty minutes in I am now number three. I budgeted some time for this call but now have used up half the allocated amount. I have a conf call in twenty four minutes.
Thirty two minutes and have been answered but I’m on hold again as the person needs to ask something to someone else. Sounds like they are new on the job. All sorted, I’m sure you are glad to hear.